1-800-717-2172CONTACT US
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CUSTOMER SERVICE INFORMATION

Phone: (800) 717-2172

Email: support@heraldentertainment.com

Mail: Herald Entertainment, Inc.
3001 S. Hardin Blvd.
Ste 110-333
McKinney, TX 75070
USA

OFFICE HOURS:
9 AM – 5 PM CST, Monday – Friday

Note: No Express deliveries weekends or holidays.

Do you need help placing your order?

Please call a customer representative at 1-800-717-2172 or click here to fill out our help form and a customer representative will contact you within one business day!

Security and Privacy

Please refer to our Privacy Policy to find out how we protect your privacy.

How do I return an item?

If, for any reason, any program does not meet your full expectations, return it to us within 30 days, and we will exchange it or refund the purchase price. A 25% restocking fee may apply. Please call 1-800-717-2172 and we will assist you.

Where do I download the audio files I purchased?


If you need to download the audio files you've purchased, and don't have your original receipt, just log in and go to "My Account". There you will find links to download your audio files.

Can't find the help you need here?

Click here to fill out our help form and a customer representative will contact you within one business day!